Tag: IT

January 14, 2020

Even in the high-touch field of healthcare, where human interactions remain core to the delivery of most services, IT exec Bill Fandrich feels the pressure to bring technology-fueled transformations to bear. Fandrich, senior vice president and CIO of Blue Cross […]

January 7, 2020

Why should the business and IT collaborate? Really, the question is why wouldn’t they collaborate? More and more, business units like sales, marketing, service, and operations have direct interactions with customers that are enabled or empowered by technology — technology […]

December 20, 2019

Almost 56% of respondents to an ARS Technica survey reported that their companies had not begun moving apps or services outside traditional centralized data centers. With that number as big as it is, there’s plenty of opportunity to consider an […]

December 13, 2019

Usually the most underappreciated, hard-to-deliver, and flat-out-difficult of strategic activities in any major IT project is the integration of multiple systems or sources of data together to help support a new unified business solution. Long a one-off activity that required […]

December 9, 2019

While working at BMC software, I met with many CIOs who shared their challenges with effectively communicating the value of IT to business users. If you are a CIO who has this challenge today, you missed a great opportunity to […]

November 19, 2019

It’s not enough to provide high-quality products and services. In today’s business market, companies also need to deliver positive experiences for their customers. To that end, organizations are constantly looking for ways to enhance the way they interact with clients, […]

November 15, 2019

For any CIO, IT is an integral part of business success. To gather expert perspective on IT and digital transformation, we sat down with Ursula Soritsch-Renier, Nokia CIO and keynote speaker for Dreamforce 2019’s Customer Success Keynote: Your Path to […]

November 14, 2019

Three years ago, Bill Martin stepped into the CIO role at AEG Worldwide, a sports and live entertainment company, inheriting what he saw as an outdated IT model that lacked alignment with AEG’s vision. After consulting with senior leadership about […]

November 4, 2019

Self-driving cars rely on sensors, connectivity, and software all working together to achieve a safe, autonomous driving experience. Sensors via radar and cameras provide navigational input, connectivity adds traffic or weather data, and software captures and analyzes all of this […]

October 31, 2019

I was having dinner with a very successful CIO recently. Knowing that I’m working with CIOs across multiple industries, he was quizzing me on the state of IT leadership, and what I said alarmed him. I told him we’re about […]