Category: Business Users

February 24, 2020

Any digital transformation strategy must take into consideration technical debt, because if left unmanaged, it can greatly hinder the pace of an organization’s innovation. While there are several different definitions of technical debt, in this instance we are referring to […]

February 3, 2020

Processing payments for thousands of contractors is an onerous task large enterprises grapple with as they hire outsiders for technical and business services. IBM licked this challenge using blockchain software to curb the costs and time it takes to process […]

January 31, 2020

With an increased global digital footprint, meeting regulatory requirements and customer expectations for data privacy has become the new normal in today’s world. On one hand, for the purpose of giving more control to citizens over their own data, countries […]

January 24, 2020

2020 marks a major anniversary: 10 years since the Great App Boom. You easily could have missed the milestone, since the start of app mania was defined by a series of events rather than a single, distinct one: surging smartphone […]

January 17, 2020

Another martech deployment = yet another battle between marketing and IT? These groups should be united in their efforts to achieve common business goals, yet all too often, business users and IT butt heads. The reason: they think their priorities […]

December 20, 2019

Almost 56% of respondents to an ARS Technica survey reported that their companies had not begun moving apps or services outside traditional centralized data centers. With that number as big as it is, there’s plenty of opportunity to consider an […]

December 18, 2019

Consumer-centric applications for artificial intelligence (AI) and automation are helping to stamp out the public perception that these technologies will only benefit businesses and negatively impact jobs and hiring. The conversation from human replacement to human efficiency has become more […]

December 17, 2019

Enterprise architects are often asked to prioritize initiatives and projects. To complete this task, they need their organization’s strategies, goals, tactics and objectives. Too often, these can be very difficult to gather either because architects have never been aware that […]

December 13, 2019

There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such as infrastructure and application management support. A very common mistake organizations make when sourcing or negotiating a managed services agreement […]

December 9, 2019

While working at BMC software, I met with many CIOs who shared their challenges with effectively communicating the value of IT to business users. If you are a CIO who has this challenge today, you missed a great opportunity to […]