Tag: data

December 10, 2019

Engaged employees drive better business results. It’s been studied, the stats are in, and it’s just plain true. And it isn’t just true for front-line employees who interact directly with your customers. It’s true for every single employee in your […]

December 9, 2019

While working at BMC software, I met with many CIOs who shared their challenges with effectively communicating the value of IT to business users. If you are a CIO who has this challenge today, you missed a great opportunity to […]

December 5, 2019

Anil Cheriyan started leading large-scale digital transformations long before most IT leaders had ever heard the term. As the former CIO of SunTrust and current leader of a government technology transformation with a budget in the tens of billions (USD), […]

December 4, 2019

Your CEO has been running your company for 10 years and has spent 30 years in the industry. She is visionary and flexible and has pivoted the business during changing markets. She has evolved the culture appropriately and has consistently […]

December 3, 2019

According to research by Deloitte, it’s clear that successful CIOs can no longer act only act as trusted operators waiting to align with the rest of the business on their initiatives and their operations. They have to be more than […]

December 3, 2019

The link between great customer experiences and long-term business success has never been clearer. Eighty-four percent of customers now say that the experience a company provides is as important as its products and services. For most companies, technology is at […]

December 2, 2019

It’s time for a change. Now. Essentially, CRM hasn’t changed since it was introduced to the market in the late nineties, in such that it requires the end user to log into whatever application they’re working with, create and manage […]

November 27, 2019

With the advent of digital technologies, hybrid cloud solutions and the evolution of ERP implementation models that demand higher levels of participation from the software vendors, the necessity to put in place high-performing multi-vendor teams is becoming more common. Program […]

November 26, 2019

Dell Technologies’ Global Service Parts organization (GSP) routinely plans for parts that may need to be replaced if a system fails. Forecasting and planning for rare parts failures is like insurance. We determine the probability of failure and — based […]

November 26, 2019

Companies in this day are only as successful as their technology. Those that build and change with the times are usually the ones that succeed. And as technology and businesses change, so must the role of the CTO. As the […]