ASIO discloses LinkedIn foreign intelligence threat

October 17, 2019

Via: ZDnet
Category: BI Security

The Australian Security and Intelligence Organisation (ASIO) tabled its annual report to Parliament Wednesday afternoon, providing an overview of its security performance and Australia’s security environment and outlook. In the report, ASIO disclosed it had issued advice to stakeholders across […]

Information technology – what is it good for?

October 10, 2019

Via: CIO
Category: BI Users, IT Users

The IT industry is roughly 50 years old. During that period of time it’s experienced many digital transformations. Technology transitions from mainframe computers to client-server architectures to personal PCs and to the Internet, the cloud and the smartphone have been […]

Streamlining Tech Support with Natural Language Processing

October 1, 2019

Via: CIO

Any company that makes and sells consumer or business products faces technical support challenges. With even the best-made products, some customers will inevitably have questions or encounter issues that cause them to turn to a help desk for support. For […]

BI Categories, BI Users, Casual Users, IT Users

IT Resume Makeover: Restructuring for the C-suite

October 15, 2019

Via: CIO

To break into the upper echelons of IT, your resume has to be honed to emphasize leadership skills and experience. Even if your resume has a strong foundation, shifts in structure and subtle tweaks can significantly enhance your chances of […]

BI Security

Poor cyber resilience: an organization’s Achilles’ heel

October 15, 2019

Via: CIO

Digital advances are recreating global business through ongoing advances in artificial intelligence, the Internet of Things (IoT), data availability, blockchain, and other key areas. The rapidity with which these technologies are evolving and reconfiguring traditional business models keeps increasing. Meanwhile, […]

BI Users, Business Users

At Amtrak, business-IT co-creation engineers CX success

October 14, 2019

Via: CIO

Delivering a superior customer experience (CX) requires close partnerships between IT leaders and their business peers. That’s been the ticket for Amtrak, where IT and marketing are co-creating digital services to inspire brand loyalty among the 30 million passengers it […]