Category: Basic Querying

September 24, 2020

The perception of legacy enterprise business intelligence (BI) platforms comes with some legitimate stigma and baggage. It’s technology first, not business-led; the graphical user interface (GUI)-based user experience (UX) doesn’t address ease of use for all business decision-makers; there are […]

September 17, 2020

Personalization used to be something that was nice to offer your customers. Today, it’s an expectation. In the world of hyper-personalized experiences driven by tech giants like Amazon, Starbucks and Spotify, the personalization bar has been set high. Recent data […]

July 31, 2020

COVID-19 has amplified customer expectations for safety and convenience, according to a new report from Forrester Research. That finding should come as no surprise, but businesses are doing a mixed job on delivering. The report, The New, Unstable Normal: How […]

July 31, 2020

Whether you know it or not, everything you buy or sell is motivated by an outcome. In your personal life, these outcomes may not always be explicit. Think of the last thing you purchased on impulse — or something impractical […]

July 27, 2020

As the world seeks a path to recovery from COVID-19, trust looms large as a critical enabler of success. If I am an employer, can I assure my employees and customers are safe? Did our supplier ship the right product? […]

July 22, 2020

With COVID-19 forcing many offices to close worldwide, digital literacy is becoming a requirement. According to a report by Pew Research Center, however, only 40% of Americans surveyed could correctly answer questions about social media, tech policies and data privacy. […]

July 13, 2020

It didn’t take a world health pandemic for organizations to recognize the value of providing a good customer experience (CX). Nonetheless, organizations have had to make pivots in their CX game. McKinsey and Company recommended four actions for organizations to […]

July 9, 2020

The helicopter landed in a rush of air. I’d called emergency services just 10 minutes earlier, and the dispatcher told me that no vehicular ambulances were available in my area. Real-time traffic information helped personnel make a split-second decision to […]

July 6, 2020

The world is witnessing massive growth in data centre investments as organisations strive to build environments that have the capacity necessary to handle modern requirements. At the same time, global Internet traffic has exploded, with Huawei’s Global Industry Vision predicting […]

July 1, 2020

For years I’ve been puzzled about the role of digital technology in society. If this technology is as powerful and as revolutionary, as it certainly appears to be, why aren’t we seeing the evidence? After several decades of investments, we […]