Category: Business Users

BI Users, Business Users

CEOs Need to Be Leaders to Improve the Customer Experience

May 28, 2020

Via: CIO

The importance of customer experience can’t be overestimated. According to Gartner, 89% of companies expect to compete based on customer experience and services. “Brands are facing unprecedented challenges, which require a new perspective on digital experience,” says Stephen Frieder, President, […]

BI Categories, BI Users, Business Users, Data Mining

6 Ways to Improve Your CDP Data Strategy

May 18, 2020

Via: CMSWire

Customer experience has never been more important to the success of a business. Many businesses are using a customer data platform, or CDP, to unify their customer data and make it available to other systems, which facilitates the creation of […]

BI Users, Business Users

Learning Resources In Challenging Times: Online Workshops, Meetups And Events

May 15, 2020

Via: Smashing Magazine

In these current strange times of isolation and social distancing (with almost all events and conferences being cancelled), it can be quite difficult to feel connected to family, friends and colleagues. Here at Smashing, we believe that is is now […]

BI Users, Business Users

Think adaptive for the 2020s: The future of a successful business

May 14, 2020

Via: ZDnet

The COVID-19 pandemic has led us to use many descriptive words and phrases: the new normal, resiliency, business agility, adaptability, and flexibility. These permeate the news and executive conversations. I think adaptive best describes the future of successful business; here […]

BI Users, Business Users

Startups are transforming global trade in the COVID-19 era

May 13, 2020

Via: Tech Crunch

Global trade watchers breathed a sigh of relief on January 15, 2020. After two years of threats, tariffs and tweets, there was finally a truce in the trade war between the U.S. and China. The agreement signed by President Trump […]

BI Users, Business Users

Social media accelerates business growth and relevance

May 11, 2020

Via: ZDnet

Fifty percent of consumers have increased their social media usage in the past six months, and seven out of 10 Americans use social media, according to Pew Research and the 2020 Sprout Social Index. More than 1,000 social marketers were […]

BI Users, Business Users, IT Users

Successful Digital Transformation Requires Data Transformation

May 7, 2020

Via: CIO

Whether or not an organization has launched a formal digital transformation initiative, there’s no doubt most business operations are now inseparable from the IT infrastructure on which they run. As a result, technological advances, if properly managed, can translate directly […]

BI Users, Business Users

Back to the new normal: Everything you need to reopen your business

May 6, 2020

Via: ZDnet

The coronavirus pandemic has accelerated business transformation, remote working practices, and in many cases, has forced business owners to rapidly rethink their operations and services to stay afloat. For some, this has unfortunately led to staff furloughs and redundancies in […]

BI Usage, BI Users, Business Users, Correlation

IT must think like a business and go beyond traditional business partnerships

May 6, 2020

Via: CIO

Over the past few years, IT has been asked to take a more active role in partnering with the business to help enable business objectives. For most, a strong IT and business partnership is paying dividends, resulting in digital solutions […]

Basic Querying, BI Categories, BI Users, Business Users

Best practices, advice, research for IT leaders

May 5, 2020

Via: CIO

Entire workforces, including IT teams, forced to work from home. Digital projects put on hold. Supply chains hampered. The IT community is being challenged as never before. In fact, research by IDG shows the COVID-19 pandemic has permanently changed how […]