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Tag: chatbots


BI Users, Business Users

Making the Business Case for AI

April 26, 2023

Via: DATAVERSITY

Having made the suggestion the organization you work for needs artificial intelligence (AI) to support future growth, you are now required to make a presentation to the board of directors and convince senior leadership to invest in AI. Below are […]


Software & Systems

Prompt Engineering and Its Vital Role in AI-Driven Marketing

April 20, 2023

Via: CMSWire

With all the super-duper global excitement about AI, especially among content marketers, you will likely hear the word “prompt” repeatedly. But are you also hearing anything about prompt engineering? Many suggestions for what to do with ChatGPT or Bard revolve […]


BI Users, Data Analyst

Will Generative AI Replace Customer Data Analysts?

March 2, 2023

Via: CMSWire

Generative artificial intelligence (AI) is able to combine and analyze data from various sources in order to create more targeted customer segments than traditional customer data analysis. Generative AI is also able to discover distinct patterns in customer behavior, enabling […]


Software & Systems

Next up for AI Chatbots: It’s All About the APIs

February 28, 2023

Via: CMSWire

The chatbots did their job. They inspired awe, mockery and even some fear. Most importantly, they drew attention. Front-page headlines, cover stories and word of mouth caused millions to try them, leading businesses and developers to ask how they could […]


Software & Systems

Do Chatbots Get Us Any Closer to Human-Level Artificial Intelligence?

February 15, 2023

Via: CMSWire

AI chatbots are getting so good people are starting to see them as human. Several users have recently called the bots their best friends, others have professed their love and a Google engineer even helped one hire a lawyer. From […]


Software & Systems

Semantic Technology Trends in 2023

January 17, 2023

Via: DATAVERSITY

The trends of semantic technology are based on the desire to improve the computer’s understanding of data. The goal of combining semantic technology with a computer system is to discover relationships within the data. Semantic technology can be described as […]


Software & Systems

How Can Contact Centers Use AI-Powered Chatbots Responsibly?

January 9, 2023

Via: CIO

Chatbots have been maturing steadily for years. In 2022, however, they showed that they’re ready to take a giant leap forward. When ChatGPT was unveiled a few short weeks ago, the tech world was abuzz about it. The New York […]


Software & Systems

What’s Next for Conversational AI?

December 16, 2022

Via: CIO

Next generation chatbots are now writing poetry and giving math lessons, but these smart applications have a bigger job to do. Advanced chatbots simulate human interaction via complex artificial intelligence (AI) processes, or conversational AI. As business-ready systems, conversational AI […]