Tag: optimization

BI Users, Business Users

Customer Experience Automation and the Human Touch

October 29, 2021

Via: CMSWire

Human engagement matters more than ever to consumers, who want intuitive experiences that reduce friction across all touchpoints of their customer experience. At the same time, businesses are looking to automated engagement tools to drive efficiencies and improve the customer […]

BI Users, Business Users

Extensible AI Is Key to Delivering Great Omnichannel Experiences

September 10, 2021

Via: CMSWire

As the pandemic lingers on, digital commerce remains at the forefront of every business. The swift change from brick and mortar to online commerce created many challenges, some of which are just emerging. For example, customer expectations have become more […]

BI Users, Data Analyst, IT Team

Balancing innovation and optimization

December 16, 2020

Via: CIO

Robinhood is an online trading platform that is on a mission to democratize finance and make it possible for everyone to participate in the financial system. The company has experienced explosive growth in the past year, the growing pains that […]

BI Categories, Business Analysis

What is your time to answer?

August 17, 2018

Via: CIO

A little over a decade ago I had the great pleasure of hearing a commencement speech for my son. Eric Lander, the leader of the human genome project, described his journey through science and life. He shared that he did […]