While crystal ball technology is notoriously fallible, tech leaders say there are a handful of changes to IT work that we’ll likely see half a decade from now.
IT pros will work in environments that are more task-based than position-based, experts say, relying more on automation and AI, and using tools that are increasingly portable yet powerful. At the same time, automation through AI in particular will need a human touch, to review processes and results, creating a need for soft skills in the IT ranks that’s greater than ever.
