The word “agile” is defined in one dictionary as “quick and well-coordinated in movement; lithe.” During the last two years, however, the word has taken on an entirely different meaning for companies navigating the complexities of a pandemic. As the realities of a highly contagious virus set in and hundreds of thousands of employees began to work from home, IT departments found themselves rushing to equip newly remote workforces with computers, laptops, and smartphones.
Of course, much more needed to be done than simply handing out equipment. Forward-thinking enterprises also quickly embraced and put in place new operational, IT, and employee policies. Their agility has allowed them to maintain a high-efficiency, high-output workforce that runs leaner and meaner.