Brian Jackson, CIO of Texas Tech Credit Union, wants to boost the amount of data being used by employees to make decisions.
As such, Jackson continues to fine-tune the organization’s business intelligence (BI) strategy, which launched in 2014 with its initial implementation of BI tools.
Over the interceding eight years, Jackson has worked with his peer executives to mature the program. They’ve upgraded to a new BI platform from software maker Domo, trained more workers on the tool, and developed a plan for advancing the use of data and intelligence even further.
