Tag: Vertical Industries

Software & Systems

Striking a delicate balance: Technology should augment, not replace, human interaction in banking

September 6, 2018

Via: CIO

Think about the most common reason you find yourself reaching out to customer service in banking: it’s rarely good news. Much of the time it’s to resolve a problem, and you’re likely not having a good customer experience. As much […]

BI Categories, BI Users, Data Mining, IT Team

How IT can reshape patient care

July 10, 2018

Via: CIO

Imagine having the ability to detect cancerous tissue within 10 seconds via a pen-shaped device, or the ability to receive an organ donation on-demand via a 3D printer. These scenarios are becoming a reality, as the frontend of healthcare technology […]

BI Users, IT Team

6 steps to help drive consumers to your direct channels

June 21, 2018

Via: CIO

Price matters, a lot. In an era of hyper price transparency, the subtlest price discrepancies will drive consumers to purchase on channels with the lowest price. Often consumers make buying decisions in two steps: first, what they want to buy; […]