After years spent purchasing and expanding SaaS usage to meet the challenges created by the pandemic, IT teams are now tightening SaaS spend and see growing security risks from shadow SaaS. SaaS is particularly painful for IT to manage. Ownership of these applications is decentralized across the organization and official procurement processes are often skipped, leading to non-compliant software being used in the estate without IT knowledge. These sentiments are reflected in our recent survey, delving into the issues IT leaders face when managing their SaaS portfolio.
