Artificial intelligence is fueling enormous change in business, allowing for more accurate predictive analytics than ever before, so-called autonomous data-center systems and new services in areas like finance, customer relations and healthcare.
AI can optimize business processes and IT operations, automating routine jobs and allowing staff to focus on high-value tasks.
AI, though, may be at once the most transformative and least understood areas of technology today. Adding to the confusion, AI comprises concepts and terms that overlap and create misunderstanding about the field.