CIOs had many answers to this question. Some said that IT transformation should be about increasing agility, the openness to innovative ideas, the engagement with the business, and the identifying of tech debt and mitigation for it. CIOs say, for this reason, that IT should be undergoing its own business analysis to determine where IT capabilities are and where they need to be to support everything the business needs to get done.
One CIO suggested that it’s hard to believe that the IT profession has been around for 60 years. There are many old ways of doing things that need updating in IT organizations.
