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5 unpopular decisions every IT leader must make

June 7, 2021

Via: CIO

Mike Anderson spent a lot of time this spring having difficult conversations about Salesforce.

“Salesforce was functionally owned by sales operations,” explains the CIO and chief digital officer of cloud security provider Netskope. “And people had no governance around the system. You add a field here, add a field there — salespeople love it when you can add more fields in a system like that.”

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