Over the course of the past decade, IT asset management (ITAM) has been slowly increasing its influence. Apart from the people in finance, few senior business executives lose sleep over IT assets, but they are, of course, deeply concerned if a critical system fails brings down the business or if there is a major security breach.
IT asset management used to be considered the back-office, operationally focused team that simply “counted computers”. The ITAM Forum claims that ITAM has progressed and has pulled itself out of the basement and up to the more senior levels of the business.
