Digital services are the lifeblood of any modern enterprise, acting both as the face of the business to customers and the backend muscles that keep the organization moving. But the complexity of these services is greater than ever and continues to grow. Even as organizations modernize some technology components, IT must continue to maintain their existing legacy systems.
On top of the increased criticality and complexity, DevOps is constantly accelerating the rate of change. Unless an organization has the budget to exponentially grow staff to meet these demands, IT operations (ITOps) processes and tools need to change.