Given the important role of software applications in powering business processes and the shortage of experienced programmers, it should not be surprising that citizen development is on the rise.
Citizen developers are business users who build new applications or modify existing ones without needing help from the IT or development functions. While it’s one thing to have citizen developers in place to provide tactical help when professional developers are not available, it’s another to empower business users to make a real impact on the business through their development efforts.
