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4 Ways to Deliver a Transcendent Customer Experience to Employees

March 19, 2021

Via: CIO

Over the last extraordinary year, employment has been a hot topic—both for the rise in global unemployment and, for those fortunate enough to remain employed, the overhaul in how and where people work. For that latter group, and for people slowly returning to the workforce, matters of the employee experience (EX) are moving front of mind.

EX covers the gamut of the entire employee journey, from hiring to onboarding to being an active employee to departing the workplace. And more employers are starting to recognize and appreciate that the whole experience matters.

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