AI-based business models and products that use generative AI (GenAI) are proliferating across a wide range of industries. The current wave of AI is creating new ways of working, and research suggests that business leaders feel optimistic about the potential for measurable productivity and customer service improvements, as well as transformations in the way that products and services are created and distributed.
Most (90%) of enterprises allow some level of AI adoption by employees, according to my company’s 2023 Unstructured Data Management Report. In the same vein, the Salesforce State of IT report found that 86% of IT leaders believe generative AI will have a prominent role in their organization soon.
