Consultants aren’t always held in the highest regard. The 90% who are bad, the old joke goes, ruin it for the rest of us.
Knowing the 90%’s tricks of the trade is the canny CIO’s first line of defense. Here are seven of the most pernicious consulting misdeeds you will encounter as an IT leader.
1. Fixing anecdotes
Bad stuff happens in even the best-run IT organization. The fixing-anecdotes scam is like the Texas bull’s-eye but in reverse — the consultant finds a circle, paints a ring around it, and declares it’s wood rot that requires immediate, consultant-led attention.