Don’t confuse employee engagement with their satisfaction at work. It goes much further than that and the two do not have to be synonymous. Think of it from a patriotism perspective. A person who is filled with love for their country can absolutely be unhappy with decisions that leaders made. The same can be said for employee engagement.
Engagement is an employee’s love for their company: its mission, its strategy and a deep care for its future success apart from their own personal gain. The results of these employees are phenomenal, from increased productivity to leadership trust, employee engagement helps companies become more successful.