The CIO’s job has never been simple, but the move to the cloud has made standard business operations even more complex. To support today’s Agile approach, CIOs have to manage and align multiple teams across the organization to achieve the larger business strategy. COVID-19 has additionally required CIOs to create new processes that enable IT organizations to function as normal—but in a remote environment.
Many organizations address these difficulties by adding even more systems, procedures and policies to their operations. In other words, fighting complexity with more complexity.
