It’s clear many enterprises are turning to artificial intelligence to increase productivity and meet business goals. What’s less clear is where and how exactly it is being used in the workplace.
One recent global study took a look at how IT departments are evolving in the current health crisis to maintain business continuity and meet the needs of customers. The Evolution of IT report from Logic Monitor, a Santa Barbara, Calif.-based IT performance monitoring company, analyzed survey responses from 500 IT decision-makers from North America, the United Kingdom, Australia and New Zealand during the COVID-19 pandemic.
