Last year, CIOs were unexpectedly put in the spotlight to accelerate their companies’ digital transformation journeys in the face of unprecedented workforce health concerns, facility access limitations and a global recession. These conditions persist into 2021 and require us to think beyond keeping the lights on toward the future of business in the new normal. Employee productivity and morale highly depend upon effective remote collaboration tools, resulting in an increased demand for improved IT infrastructure needed to run efficient operations. Those operations now more than ever require new levels of data analytics, artificial intelligence solutions, and process automation to improve profitability and reposition companies for growth.
