Knowledge is power. This is especially true after the disruptive events of 2020, which caused a dramatic shift to remote work. Employees need to find information on their own quickly. Organizations have an obligation to ensure that this information is readily available at the point of need.
Yet the reality is often not the case. Employees struggle to find the information they need to make informed decisions. There are a number of reasons for this. Employees may need to search across multiple repositories. Information could be stored in the form of unstructured data, making it hard to find.
