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Crisis management: Four key lessons that digital leaders need to learn

August 18, 2020

Via: ZDnet

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From enacting business continuity plans to enabling flexible working and onto transforming business models, digital leaders have had to manage the impact of the coronavirus pandemic on their organisation, its employees and its customers.

This process has been a tougher challenge for some leaders than others. More than a third (36%) of organisations say they will be looking to improve their crisis management processes post-COVID, according to Grant Thornton’s International Business Report.

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