Process automation continues to gain momentum across industries. The 2023 State of Process Orchestration report found that 96% of IT decision-makers consider it critical to their digital transformation goals, and in a 2022 Gartner survey, 80% of executives believed that automation can be applied to any business decision. Still, not all automation projects proceed as planned. The same Gartner survey revealed that only 54% of AI projects make it from pilot to production. And a 2022 survey from my company showed that 88% of process automation projects lagged behind initial projections.
