Every interaction – whether it’s with a partner, a supplier or a retail customer – is an experience, including digital experiences. Lou Blatt, Senior Vice President and Chief Marketing Officer at OpenText, talked with us about how organizations can take control of the digital experience to innovate and stay in front of the competition.
Businesses have undoubtedly faced huge challenges in 2020. How can digital transformation efforts help when something so dramatic happens?
Major shifts in technology have defined winners or losers. Not so long ago, when HBO was streaming movies to the home, Blockbuster was recommending late fees for late tapes.
