CIOs see opportunities to use breakthrough AI models to increase productivity in areas ranging from writing marketing copy to software coding — but only if enterprises have the right guardrails in place.
Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Kellen, CIO at the University of California San Diego (UCSD), says employees are already using ChatGPT to write code as well as job descriptions.
