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Leveraging AI to Optimize Customer Experience

September 21, 2021

Via: CIO

Artificial intelligence (AI) and machine learning (ML) are fundamentally changing how customer experiences (CX) are built and delivered to customers, and Adobe is at the forefront of this trend. The company has long been a pioneer in delivering intelligent enhancements to its solutions. Its AI and ML technology, Adobe Sensei, has been integrated into various Adobe applications but can also be used independently to help brands succeed.

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