IT leaders have always needed to exercise fiscal responsibility while meeting business demands for technology. But as digital transformation efforts have intensified in recent years, CIOs have had fewer opportunities to pause and reevaluate IT’s financial situation.
“Some organizations have been innovating, transforming, and growing so fast that they haven’t had time to clear up older cost structures that start getting in the way,” says Stewart Buchanan, research vice president on Gartner’s CIO team. “The net result is that some organizations’ technology debts are growing faster than anything else and robbing them of their budgets and ability to innovate.”
