There are big lies, small lies, white lies, and boldface lies. They all have one thing in common: None should ever be used by a CIO to deceive staff, customers, or management colleagues.
Lying to yourself about the state of your IT operations is one thing — and can certainly get you in trouble. But the pressures placed on IT leaders these days can also invite CIOs to bend the truth about the state of their IT environments in hopes of giving an impression of being on top of everything — or at least to sidestep a difficult conversation.
