“In like a lion, out like a lamb” is an accurate description of 2023. It was a challenging start to the year with multiple bank failures, ongoing tech sector layoffs, and the emergence of corporate austerity measures. However, by the spring of 2023, inflation had eased; GDP growth had returned; and innovation had started to offer organisations renewed optimism. Indeed, 2023 saw increased investment in what we’re calling the biggest technology and business change of our lifetime – generative AI (genAI).
