Artificial intelligence (AI) is one of the fastest-growing enterprise technologies.
According to IBM, 42% of firms with more than 1,000 employees now use AI in their business. A further 40% are testing or experimenting with it.
Much of that innovation is being driven by generative AI (GenAI), or large language models (LLM), such as ChatGPT. Increasingly, these forms of AI are being used in enterprise applications or via chatbots that interact with customers.
Most GenAI systems are, for now, cloud-based, but suppliers are working to make it easier to integrate LLMs with enterprise data.
