November 20, 2023
Via: CIOMeasuring developer productivity has long been a Holy Grail of business. And like the Holy Grail, it has been elusive. But based on our work with companies from a range of industries, we think we may have figured out a […]
November 6, 2023
Via: CIOWhen employees disengage from work — often called quiet quitting — it starts a ripple effect that can damage everything from their career trajectory to your team, company, and the global economy. Gallup estimates that this phenomenon cost the economy […]
November 6, 2023
Via: CMSWireCustomer experience leaders want better cross-department collaboration, empowerment as an agent of change and the ability to change company culture to become more customer-centric and establish the right customer experience model. Those are the top three reasons CX leaders gave […]
October 31, 2023
Via: InfoWorldDemand for programmers remains high across industries, as companies look to develop new technology solutions to solve business challenges or take advantage of growth opportunities. Considering the state of supply and demand, is it really worthwhile for software developers to […]
October 24, 2023
Via: CIODiversity, equity, and inclusion have become important social issues. In the wake of the George Floyd and Breonna Taylor murders of 2020, companies made massive, highly publicized efforts to correct for systemic bias and improve the mix of race, gender, […]
October 24, 2023
Via: DATAVERSITYIn the current economic environment, employee productivity, efficiency, and well-being have become even more critical to organizational success, mandating that leaders spend more time understanding and deriving insights from employees’ digital footprints and data. But too often, businesses make strategic […]
October 23, 2023
Via: InfoWorldAutomating business processes can take the drudgery out of repeating steps, improve productivity, and reduce the number of human errors. Automations include filling out forms, transforming data between different tools, and looping through tasks with a data list. Beyond workflows […]
October 23, 2023
Via: CIOGenerative AI breakthroughs over the past year have crystalized a significant issue that IT leaders have long been aware of but few have addressed programmatically: tech ethics. And the stakes are beginning to mount. Of 119 CEOs polled at the […]
October 23, 2023
Via: CIOCIOs and their IT teams have enjoyed a bump in power and prestige in recent years, as the C-suite has embraced continuous transformation, digital everything, and a host of emerging technologies — all enabled by IT. As a result, most […]
October 17, 2023
Via: CIOMarket competition for IT talent remains so stiff that IT leaders are increasingly looking to poach employees from other departments to fill IT openings. But snagging a potentially new IT “shining star” from another business function, even when the employee […]
October 16, 2023
Via: CIOPick any tech trend that takes business by storm—the Internet, smartphones, mobile applications—and what initially started as hype, which we now recognize is vastly understated. Today, you could add generative AI to that list. As organizations scramble to incorporate GenAI […]
October 12, 2023
Via: CIOIn the business world, service desks are commonly designated as cost centers, a label that can sometimes limit their access to essential resources and support. This categorization tends to encourage a more reactive approach, as they often find themselves responding […]
October 11, 2023
Via: CIOWith a career that spans decades across some of the most recognized brands and companies, Raji Subramanian has been making her mark at San Fransisco-based Opendoor for nearly three years. The prominent digital platform for residential real estate, founded in […]
September 26, 2023
Via: CIODepending upon which research report you read, we have a shortage of somewhere around 3.4 million or 3.5 million individuals worldwide2. But we are not the only industry with a talent gap. The medical industry, for example, is facing a […]
August 21, 2023
Via: CIOOf course we’re going to talk about generative AI at CIO’s Future of Work Summit, a virtual event taking place September 20. With the promise of generative AI, we’re living through what many believe to be a seismic change in […]
August 18, 2023
Via: CIOTechnology leaders and CIOs have a lot on their shoulders. The still-evolving world of hybrid work has technology at its core to help cope with fast-changing business demands. As a result, all business leaders are finding that their roles are […]
August 4, 2023
Via: CIOAutomation has been a hot topic in the job market for several years now, with plenty of pros and cons surrounding both the idea of job creation and job loss. A study from Zippia found that automation has the potential […]
July 28, 2023
Via: Computer WeeklyThe IT sustainability tide is moving fast and most industries lack clear guidelines or role models to follow, and new and innovative approaches to recruitment are required to address these complex challenges. Skills-based hiring is serving as an increasingly popular […]
July 24, 2023
Via: Network WorldReducing energy use and keeping qualified staff are top of mind for data center operators, according to Uptime Institute’s latest annual global data center survey. “Digital infrastructure managers are now most concerned with improving energy performance and dealing with staffing […]
July 24, 2023
Via: Network WorldDespite the economic slowdown and many organizations easing back on their hiring plans in an effort to reduce costs, high-quality talent is still incredibly difficult to find and retain. Take the IT industry, where as many as 86% of CIOs […]