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Category: Business Users


BI Users, Business Users, IT Users

AI: Going from sci-fi to business value requires some groundwork

August 10, 2018

Via: CIO

Artificial intelligence (AI) is here and is no longer the stuff of science fiction novels or Iron Man movies. It’s real, it’s now, it’s predicted to have massive economic impact and transform business and our lives. All the hype and […]


BI Users, Business Users, IT Users

10 technologies every CxO needs to understand as they move into the future

August 8, 2018

Via: CIO

The ever-rising tide of technical innovation has washed over every functional area of the business, bringing ambiguity to roles that were once compartmentalized, and leading even the largest companies to rethink their organizational structure altogether. On one hand, the CIO […]


BI Users, Business Users, IT Users

I’m Sorry, Status Quo Backup And Recovery Can’t Come To The Phone Right Now

August 1, 2018

Via: CIO

So here we are: we all know the role of data in today’s business is evolving at light speed and the importance of having a solid backup and recovery strategy is essential. The risk of doing nothing – or maintaining […]


BI Users, Business Users

Undercover Boss: a powerful CX insight tool

July 30, 2018

Via: CIO

What is the primary factor that influences your customer’s experience? For many businesses, it is the people who interact with your customers every day, whether you call them associates, salespeople, contact center representatives, tellers or agents. No matter the technology, […]


BI Users, Business Users

5 benefits of an ERP system review

July 20, 2018

Via: CIO

As we age, our bodies feel the aches and pains of time. When something is seriously wrong and interrupts with our physical function, we visit the doctor. We know a medical health check is the right thing to do. Enterprise […]


BI Users, Business Users, IT Users

Common (and avoidable) divestiture headaches

July 19, 2018

Via: CIO

As more companies act on their transformation strategies, many see divestments as a way to put more resources into growing their core businesses. This is one reason that nearly 9 out of 10 companies plan to divest assets in the […]


BI Users, Business Users

Backbone not wishbone – have you got the nerve to secure the future of retail?

July 17, 2018

Via: CIO

Ask any retail CIO what keeps them awake at night and, as well as the ever-present security and data management concerns, most will come up with a list that includes: how to ensure the business sees IT as a facilitator […]


BI Users, Business Users, IT Users

What gives you the right to be a retailer? Ask your customers!

July 16, 2018

Via: CIO

Companies of all types, sizes and flavors—from utilities to hotel chains—are more deeply exploring their roles in retail. While these companies are already customer-facing organizations, as retailers they are progressing into a more direct “channel” relationship with their valuable customers. […]


BI Users, Business Users, IT Users

Microsoft Teams’ new free plan looks like a better deal than Slack’s

July 12, 2018

Via: The Next Web

It’s not secret Slack has dominated workplace communication among tech companies the last few years, but Microsoft began to fight back when it introduced Teams back in 2016. There was just one problem: Teams didn’t have a free option. That […]


BI Users, Business Users, IT Users

Solving the communications signal-to-noise ratio

July 11, 2018

Via: CIO

The application overload issue There is an overabundance of communications and collaboration tools available for enterprises. While this pushes innovation in many respects, the avalanche of apps has created productivity and security concerns within organizations. With myriad silo applications being […]