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The potential for generative AI in government and public services

February 20, 2024

Via: CIO

Governments and public service agencies understand the enormous potential of generative AI. Recent research by McGuire Research Services for Avanade, shows 82% of government employees are using AI on a daily or weekly basis, while 84% of organisations plan to increase their IT investments by up to 24% to take advantage of AI.

Many see AI as a driving force for a sector that has often lagged behind on technology, but which now has an opportunity to take a leadership position. What’s more, the technology is available right now.

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