Tag: digital transformation

February 15, 2024

In the age of digital transformation, the CIO’s role is increasingly central to business, focused on driving growth and establishing a new digital culture across the organization. But without the full support of the CEO, a CIO’s innovation and digital […]

February 7, 2024

Digital Transformation is a key pillar of Mobily’s GAIN strategy. Mobily has successfully executed the GAIN strategy in 2021, amongst its four core tracks: grow core revenue, accelerate digital revenue streams and implement and optimize efficient delivery. Yousef Al Suhaibani, […]

January 31, 2024

Stockholm-based Munters, founded in 1955, works across a wide range of industries to supply innovative and energy-efficient air treatment and climate solutions. Today, the company, with nearly 4,000 employees in 30 countries and 2022 net sales of SEK10.4 billion [$1 […]

January 9, 2024

Digital transformation (DX) is one of those buzzwords we don’t understand. It’s also being applied to most IT transformation projects. So, let’s look at the best definition of DX—mine. Digital transformation means making computer-based systems systemic to an organization’s products, […]

December 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In a world […]

December 28, 2023

The rapid pace of digital transformation has increased operational efficiency and enhanced the customer experience – but it has also created a nightmare for CISOs. From mobile devices scattered across the globe, laptops accessing sensitive data from coffee shop Wi-Fi, […]

December 19, 2023

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, […]

November 13, 2023

In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. But the hard truth is that many digital initiatives fail […]

November 7, 2023

For years, IT and business leaders have been talking about breaking down the data silos that exist within their organizations. Given the importance of sharing information among diverse disciplines in the era of digital transformation, this concept is arguably as […]

November 2, 2023

As an infrastructure and security practitioner with nearly 30 years of experience, I’ve witnessed periods of rapid change in the technology landscape. However, I have seen a lot of things stay practically the same. Historically, our jobs as infrastructure and […]

October 30, 2023

The past decade in IT has been all about digital transformation. Under the aegis of digital transformation, IT initiatives have become more customer-centric, with a greater emphasis on people, not technology — all in an effort to redefine how the […]

October 24, 2023

As CIOs prepare for the next wave of digital transformation, they must demonstrate shorter-term business impacts from technology investments and achieve larger innovation goals that evolve the organization’s business model. But perhaps more importantly, they must learn from their previous […]

October 5, 2023

Digital transformation is a digital technology-aided transformation of the fundamental dynamics of a business’s operations. It enables organizations to streamline processes, enhance collaboration, and leverage data analytics for informed decision-making. To comprehend this transformative process, it is crucial to explore […]

September 25, 2023

Digital transformation has become an essential part of business success. Yet, organizations still struggle with getting it right. According to TEKsystems’ 2023 State of Digital Transformation, 41% of organizations’ digital transformation (DX) initiatives have failed to achieve their desired outcomes. […]

September 22, 2023

When ChatGPT debuted last year, it captured the imaginations of CMOs and those in charge of customer experience. Clearly, customer experience represents one of the most significant applications for large language models (LLMs). However, how fast will applications of generative […]

September 13, 2023

Years into digital transformation, and decades into the IT function itself, many CIOs still fall short when it comes to innovation. Tech debt, budget constraints, and overloaded staff schedules are among the top reasons IT leaders cite for scuttled innovation […]

September 7, 2023

When I joined Discover Financial Services in 2021, the company was executing its Runway: Mission 80,000 Feet vision to transform the engineering culture toward product-centricity. The vision was to enable a digital transformation by building a highly skilled engineering workforce, […]

September 7, 2023

A company’s journey to digital transformation heavily depends on the processes put in place to support the effort. You need the right people. You need the right technology. But without proper attention paid to the processes that support these — […]

August 30, 2023

Inspired by the world of finance, the idea of managing digital projects as a portfolio of IT investments is gaining acceptance among CIOs as it enables them to place several tech bets at once, allowing some bold, disruptive ideas to […]

August 28, 2023

There’s no doubt AI customer service tools have transformed the capabilities of customer service, especially in consumer-focused companies. These days, customers want to find that answer they are looking for quickly with a satisfactory resolution to their issue — not […]