February 18, 2021
Via: CIOToday’s new-age customers have ushered in the need for redefined technology enhancements for the contact center that are all about conversational interfaces and AI (artificial intelligence)-assisted services. On the operational level, traditional metrics continue to be driven by productivity, and […]
July 23, 2024
July 16, 2024
July 9, 2024
July 2, 2024
June 25, 2024
July 4, 2024
July 3, 2024