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RPA is poised for a big business break-out

May 1, 2018

Via: CIO

Software that automates basic tasks is catching hold in large enterprises, where CIOs are seeking to inject greater efficiency into business processes.

Called robotic process automation (RPA), the technology enables IT departments to use a piece of software, called a “robot,” to perform routine tasks, such as generating an automatic response to an email, or in concert to tackle more complex jobs, such as process flows in an ERP system. Unlike machine learning and artificial intelligence, which organizations are also using in part to automate workloads, RPA is governed by set business logic and structured inputs, and its rules don’t deviate.

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