Good CIOs don’t get things done. They build an IT organization that gets things done.
This starts with the dreaded organizational chart, but only because the org chart is the manager’s tool for documenting what responsibilities have been delegated and to whom. In an effective organization, it should go without saying, everyone knows who’s responsible for what.
But employees knowing what they’re responsible for isn’t the same thing as their caring a whole bunch about their responsibilities. That takes motivation.
