As digital transformation continues to evolve, the need to offer seamless, efficient and secure online experiences has never been greater – especially at the interface between government and business.
Businesses deal with government agencies and councils in multiple ways every day and it can be time-consuming and frustrating – particularly when it comes to completing online forms. PDFs can be inaccessible and hard to use, there’s often duplication of effort involved with re-entering of information across different forms and the process fraught with delays.
On the flipside, for agencies and councils, developing online service forms that are compliant, secure, accessible and enable a speedy and responsive delivery can be equally time consuming and resource intensive.
