People in and outside of the commercial real estate world ask me all the time, what makes this period different. They know technology is hitting all aspects of our lives, but that’s basically old news, right? Well, as all of us in the business know, we haven’t seen anything yet.
Other folks like to point out that commercial real estate hasn’t really changed that much in the last 100 years or so. After all, it boils down to doing deals and client relationships. Obviously, that’s true, but those of us the front lines of IT are acutely aware of another story: the way we do things is undergoing non-stop radical change and our business models are also being upended.