Organisations that use cloud IT or cloud-based applications often do so in the belief they can spend less time managing IT and more time running the business.
Partly, this is because customers see cloud technology as more robust and resilient than in-house IT. But when it comes to backup and data protection, the opposite can often be the case.
In fact, the basic protections for files and applications provided to customers by cloud and software-as-a-service (SaaS) suppliers can be very limited. This means CIOs need to make their own arrangements to back up data in the cloud.
