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The trick to better answers from generative AI

February 29, 2024

Via: CIO

Generative AI offers great potential as an interface for enabling users to query your data in unique ways to receive answers honed for their needs. For example, as query assistants, generative AI tools can help customers better navigate an extensive product knowledge base using a simple question-and-answer format.

But before using generative AI to answer questions about your data, it’s important to first evaluate the questions being asked.

That’s the advice Lucky Gunasekara, CEO and co-founder of, has for teams developing generative AI tools today.

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