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No matter what your newsfeed may be, it’s likely peppered with articles about the wonders of artificial intelligence. And rightly so. But even as we remember 2023 as the year when generative AI went ballistic, AI and its ML (machine learning) sidekick have been quietly evolving over several years to yield eye-opening insights and problem-solving productivity for IT organizations.
It’s called AIOps, Artificial Intelligence for IT Operations: next-generation IT management software.
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