CIOs are under increasing pressure to deliver more digital innovations faster and more efficiently. Business leaders expect IT to develop new products, improve customer experiences, automate workflows, and deliver new artificial intelligence capabilities.
To do so, CIOs must continuously improve their product management, program management, and delivery capabilities to wow customers and deliver competitive advantages, all while steering clear of surefire DX mistakes such as prioritizing too many initiatives and underinvesting in developing digital trailblazers.