The growing volume of digital communication in today's business landscape overwhelms organizations, especially service-based entities that manage countless customer emails daily. These communications can impose significant burdens on IT desks and customer support, often resulting in delayed
Prominent CEOs and CIOs confront escalating challenges when attempting to fully harness artificial intelligence (AI) due to fragmented data systems, a critical issue highlighted by recent studies like those from IBM. While AI holds transformative potential for business expansion, these
Agentic AI chatbots are emerging as transformative forces in the mortgage industry, offering possibilities to streamline processes, elevate customer interactions, and tackle traditional challenges head-on. These advanced technologies represent a leap in AI capabilities, shifting from mere
Natural Language Processing (NLP) is a field witnessing significant advances as researchers strive to align language models with human creativity and ethical norms. At the forefront of these developments is the Information Sciences Institute (ISI) from the University of Southern California, which
In today's rapidly evolving landscape of medical technology, one area garnering substantial interest is the application of large language models (LLMs) in clinical settings. As these AI tools assume more prominent roles in healthcare, evaluating their effectiveness accurately becomes
Chloe Maraina is passionate about creating compelling visual stories through the analysis of big data. She is our Business Intelligence expert with an aptitude for data science and a vision for the future of data management and integration. Today, she delves into the intricacies of transformer